Cancellation Policy
Your statutory 14-day right of withdrawal
14 days time
Withdrawal period from receipt of goods
Without giving reasons
No explanation necessary
Simple withdrawal
By email, letter or form
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
Your obligations when returning:
- You must send back or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract.
- You bear the direct costs of returning the goods.
- You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.